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KYC required only before your first withdrawal — submit government-issued ID and a selfie for review within 24 hours.

1XOK Account Verification Process

Verification at 1XOK completes within 24 hours after you upload your documents. What you need: one valid government-issued ID (NID, passport, or driver's license) and a selfie holding that document. The majority of players pass on the first attempt. Those who don't typically fail because of five specific issues — the name on the form doesn't match the bKash wallet name, photos are blurry or low resolution, documents have expired, only part of the ID is visible in the scan, or the selfie fails to show ID details clearly. Get it right the first time and you skip the 24-hour re-upload cycle. Ready to play? Explore our casino while your documents are being reviewed.

You can register, deposit and enjoy games without verifying — KYC is only mandatory before you request your first withdrawal, not at signup.

Follow these step-by-step instructions to prepare your personal information, ID scan, and selfie so verification passes on the first attempt.

How to Complete 1XOK KYC Verification

Submit all three items in a single upload session — partial submissions delay review. Access the personal information form on the platform under Account → Verification. Upload your ID document and selfie from the same screen.

Item 1 — Personal information form.

Complete each field directly: Nickname (visible in chat and leaderboards), Email (must match your registration email), Full name (exactly as printed on your ID including word order — this must also match your bKash, Nagad, or Rocket wallet registration), Mobile number (must match the number used at signup), ID type (choose NID, passport, or driver's license), ID number (the reference number printed on your chosen document). Sign in through login to access the verification form.

Item 2 — ID document photo.

Scan or photograph the ID you selected. For NID: capture both sides — front showing photo and personal details, back showing address and barcode strip. For passport: only the main photo page. For driver's license: both sides if information appears on both. Format requirements: JPG, PNG or PDF, maximum 5 MB per file, all four corners visible in frame, no glare or reflections blocking any text, sharp enough to read at full resolution, document laid flat without angle distortion.

Item 3 — Selfie holding your ID.

Take a photo of yourself holding the ID beside your face. What must appear clearly: your face in focus, the photo on the ID in focus, the ID name and reference number readable. Use natural lighting (near a window works best), hold the ID flat at chin level, keep both your face and the document details sharp, and ensure your fingers don't cover any printed field.

The review workflow. An initial check runs within a few hours — a reviewer confirms documents are legible and that names align between the form and the ID. If anything's ambiguous, you receive an email requesting a re-upload with specific instructions. Full verification cross-references fraud databases within 24 hours of your upload. An approval email confirms completion. If rejected, the message explains the exact issue — correct it and re-upload (re-reviews typically complete faster than initial checks because context is already logged).

Five common rejection reasons. First — the name on the form doesn't match the name printed on the ID (use the exact spelling, including all middle names and the correct order). Second — the ID has expired (renew before uploading, or contact support if you hold a renewal receipt). Third — the selfie doesn't clearly display the ID details (lighting, focus, and hand placement all matter). Fourth — the mobile wallet name doesn't match the KYC name (your bKash, Nagad, or Rocket account must be registered under the same name as your ID). Fifth — the address on the document doesn't match the registration address (this matters for larger withdrawal limits; contact support first to update your registered details).

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KYC unlocks withdrawals, VIP eligibility, priority support access, and permanent account protection against unauthorized use.

Benefits of a Verified 1XOK Account

Once verification is complete, your account switches to full functionality. Here's what changes in practice:

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Withdrawals enabled. Request up to 50,000৳ per transaction, with a limit of 99 requests within any 24-hour window. Funds return to the same wallet you deposited from, processed within 24 hours of request (usually 2–3 hours during normal banking times).

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Higher personal limits available. If you require permission for deposits exceeding standard thresholds, support can enable VIP-level processing on verified accounts. Unverified accounts cannot access these expanded limits under any circumstances.

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VIP program access. Based on play volume milestones, verified accounts qualify for the VIP program — extra cashback percentages, priority support routing, and exclusive promotions. The program isn't publicly advertised; entry is invitation-only, based on activity metrics.

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Priority support queue. Verified accounts skip ahead in support queues. First-response time on live chat drops noticeably compared to accounts still awaiting KYC, particularly during peak evening hours.

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No repeated KYC checks. You won't need to re-verify on a recurring schedule. Once verified, you stay verified — unless something material changes (a sudden activity shift, a new payment method, or an address update requiring re-confirmation).

What KYC achieves beyond individual accounts. AML compliance is required under licensing rules — verification prevents the platform from being used for money laundering. Anti-fraud protection — KYC ensures that if someone attempts to hijack an account, they can't reroute withdrawals to a wallet under their own name. Underage protection — the date of birth on your ID confirms you meet the 18+ requirement. Duplicate-account enforcement — KYC flags attempts to open multiple accounts on the same identity, which our Terms of Service prohibit. Read more in our about section or check our FAQ for details. These measures aren't arbitrary — they're what separates a licensed casino from an unlicensed one.

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1XOK Verification Single Upload, 24-Hour Review, Full Account Access

NID, passport or driver's license accepted. Selfie holding the document required. Full review completes within 24 hours of upload. Once approved, withdrawals unlock up to 50,000৳ per request, with 99 requests permitted every 24 hours. Try our slots while you wait.

Start Verification